017-Day Returns
Customers can return damaged, defective or incorrect items within 7 days of delivery.
02Return Process
Raise a return from the order page or via support. Pickup is arranged by DropPartner logistics; quality check happens at the warehouse.
03Refunds
Refunds are processed to the original payment method within 5–7 business days after pickup and QC.
04Non-Returnable
Innerwear, personal care and perishables are non-returnable unless damaged or defective.
05Partner Impact
Returned orders reverse the profit settlement in the partner wallet with full ledger visibility.
Questions about return policy? Contact us — we reply within 24 hours.